# Donna

## Donna

Donna helps legal teams work with DOCX and PDF documents faster.\
Use it to edit, compare, search, and collaborate in one workspace.

### Getting started

#### Install Donna

{% stepper %}
{% step %}

#### Download the app

Download the latest release from [withdonna.com/download](https://withdonna.com/download).

* **macOS:** Apple Silicon (`arm64`) and Intel (`x64`)
* **Windows:** `.exe` installer
  {% endstep %}

{% step %}

#### Run the installer

Open the installer and follow the prompts.
{% endstep %}

{% step %}

#### Launch Donna

On first launch, Donna shows a short onboarding tour.

It covers:

* opening a directory
* opening a file
* switching between documents
  {% endstep %}

{% step %}

#### Sign in

Sign in with your work email.

Donna uses secure passwordless authentication.\
You receive a one-time link or code.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Donna updates automatically in the background. You’ll get a prompt when a new version is ready to install.
{% endhint %}

### Core features

#### Document editing

* **DOCX editor** — Edit Word documents with tracked changes, comments, tables, styles, and formatting preserved on save.
* **PDF viewer** — View, annotate, search, and redact PDFs.
* **Tabs and split panes** — Open multiple documents side by side and compare them visually.
* **Bookmarks** — Save frequently used workspaces and reopen them in one click.

#### Workflow tools

* **Document comparison** — Redline two DOCX files to review insertions, deletions, and formatting changes.
* **Definitions** — Highlight defined terms across a document and jump between occurrences.
* **Workspace search** — Search an entire folder with natural language queries and jump to the exact passage.
* **Selective file opening** — Choose which files to include in a workspace to keep results focused.

#### Collaboration

* **DMS integration** — Browse your firm’s NetDocuments or iManage repository and open DOCX or PDF files without leaving Donna.

### Common tasks

#### Open files

* **From your computer:** Use **File → Open** or drag a DOCX or PDF into the window.
* **From a folder:** Use **File → Open Folder** to load a directory as a workspace.
* **From DMS:** Click the DMS button, then sign in and browse.

#### Edit a document

1. Double-click a DOCX file in the sidebar.
2. Use the toolbar or standard keyboard shortcuts.
3. Donna saves changes automatically to the original file location.

Keyboard shortcuts:

* **macOS:** `⌘B`, `⌘I`, `⌘U`
* **Windows:** `Ctrl+B`, `Ctrl+I`, `Ctrl+U`

#### Split the view

1. Drag a tab into the new pane.
2. Drag the divider to resize both panes.

#### Compare documents

1. Open both DOCX files.
2. Click **Compare** in the toolbar.
3. Select the two documents.
4. Review the generated redline.

#### Search a workspace

1. Open a folder as a workspace.
2. Click the **Search** icon in the activity bar.
3. Enter a query.
4. Click a result to open the source at that location.

Example query:

* `termination for convenience`

### Troubleshooting

#### The app won’t open or crashes on launch

* Confirm you’re using **macOS 12+** or **Windows 10/11**.
* Quit the app fully, then relaunch it.
* On macOS, use `⌘Q` instead of closing the window.
* Reinstall the latest version from [withdonna.com/download](https://withdonna.com/download).

#### Updates aren’t installing

* Restart Donna to trigger an update check.
* On macOS, confirm Donna can write to `/Applications`.
* If you see an update banner but nothing happens, quit and relaunch Donna.

#### A document won’t open

* Make sure the file is not open in another app.
* Confirm the file extension is `.docx` or `.pdf`.
* Convert legacy `.doc` files to `.docx` first.
* If the file is on a network drive, copy it locally and try again.

#### Workspace search returns no results

* Initial indexing can take a few minutes for large folders.
* Confirm you selected at least one file in the workspace tree.
* Search supports up to **100 documents** per workspace.

#### Sign-in issues

* Check your inbox and spam folder for the sign-in email.
* If the magic link expired, request a new one from the sign-in screen.

### System requirements

* **macOS:** 12 Monterey or later, Apple Silicon or Intel
* **Windows:** 10 or 11, 64-bit
* **Memory:** 4 GB minimum, 8 GB recommended
* **Network:** Required for sign-in, updates, live collaboration, and workspace search

### Support

Need help? Reach out anytime.

* **Help Center:** <https://docs.withdonna.com/help-center>
* **Email:** <hello@withdonna.com>
* **Release notes:** <https://docs.withdonna.com/changelog>

***

Donna is a product of Donna Technologies. © 2026 All rights reserved.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.withdonna.com/donna.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.